FAQ

HOW MANY ARTISTS WILL BE THERE FOR MY WEDDING?

DEPENDING ON THE SIZE OF YOUR BRIDAL PARTY. HAIR AND MAKEUP 4 OR UNDER, WE ALLOCATE ONE TEAM MEMBER. PACKAGES WITH 4-8 PEOPLE, WE ALLOCATE 2. IF YOUR BRIDAL PARTY IS 8+ YOU WILL HAVE A 3RD OR 4TH TEAM MEMBER.

HOW MANY PEOPLE CAN YOU LOOK AFTER ON A WEDDING DAY?

WE HAVE A MINIMUM CALL OUT OF 4 PEOPLE. WE CAN CATER TO GROUPS UP TO 18 ON THE DAY.

HOW LONG WILL OUR HAIR AND MAKEUP TAKE?

WE WILL PROVIDE YOU WITH A START AND FINISH TIME FOR YOUR HAIR/MAKEUP ON YOUR WEDDING DAY ONCE WE RECEIVE THE PHOTOGRAPHERS ARRIVAL TIME. WE ALWAYS ALLOW 1 HOUR FOR THE BRIDE AND 45 MINS PER BRIDESMAID. IF EXTENSIONS ARE BEING USED, WE ALLOCATE AN EXTRA 15 MINS.

CAN I MAKE CHANGES AFTER ACCEPTING THE BOOKING?

ONCE YOU HAVE PAID THE DEPOSIT, SERVICES CANNOT BE REMOVED. ADDITIONAL SERVICES CAN ALWAYS BE ADDED AT A LATER DATE. IF YOU ARE UNSURE ABOUT A PARTICULAR PERSON, PLEASE JUST EXCLUDE THESE FROM YOUR ENQUIRY.

WHEN IS PAYMENT DUE?

THE TOTAL COST OF THE BOOKING IS PAID OVER 2 PAYMENTS. FIRST IS A NON-REFUNDABLE/NON-TRANSFERABLE BOOKING FEE TO SECURE YOUR WEDDING DAY. THE SECOND AND FINAL INSTALLMENT IS DUE ONE MONTH BEFORE YOUR WEDDING DAY. ALL PAYMENTS ARE MADE ONLINE.

WHAT HAPPENS IF MY WEDDING TIME CHANGES?

WE ONLY BOOK ONE WEDDING PER DAY, WE ARE ALWAYS FLEXIBLE AND ACCOMMODATING WHEN IT COMES TO ANY CHANGES REGARDING TIMES.

HOW FAR IN ADVANCE SHOULD I BOOK?

WE LIKE TO ENCOURAGE OUR BRIDES TO START LOOKING AT SECURING THE VENDORS YOU LOVE AS SOON AS YOU HAVE LOCKED IN YOUR WEDDING DATE WITH YOUR VENUE, TO AVOID DISAPPOINTMENT. IF YOU WAIT, IT COULD MEAN MISSING OUT ON A VENDOR YOU HAD YOUR HEART SET ON.

FOR OUR BRIDAL TEAM, DATES ARE BOOKING OUT FAST AND WELL IN ADVANCE. I WOULD RECOMMEND PROVIDING AT LEAST 9-12 MONTHS NOTICE.

DO YOU TRAVEL FURTHER THAN THE REGIONS LISTED IN YOUR PACKAGES?

YES WE DO, ANY LOCATION BEYOND 4 HOURS OFF TRAVEL (8HR ROUND TRIL), ACCOMMODATION NEEDS TO BE PROVIDED THE NIGHT PRIOR.

WHERE DOES THE TRIAL TAKE PLACE?

ALL TRIALS ARE HELD AT OUR HOME STUDIO IN FAULCONBRIDGE NSW ON WEDNESDAYS AND THURSDAYS.

WHEN SHOULD I HAVE MY BRIDAL TRIAL?

WE RECOMMEND HAVING YOUR TRIAL ANY TIME FROM 2 MONTHS BEFORE YOUR SPECIAL DAY. THIS ENSURES YOU HAVE A CLEAR VISION IN MIND OF HOW YOUR WEDDING WILL LOOK AS WELL AS THE FINER DETAILS LIKE YOUR JEWELRY, HAIRPIECE, VEIL, FLOWERS, AND WE CAN CREATE A LOOK TO PERFECTLY COMPLEMENT YOUR STYLE.

DO I HAVE TO HAVE A TRIAL?

NO, TRIALS ARE OPTIONAL. WE DEFINITELY RECOMMEND A TRIAL IF YOU ARE UNSURE OR UNDECIDED OF WHAT LOOK TO CHOOSE FOR YOUR BIG DAY AND/OR IF YOU DO NOT WEAR MAKEUP OR GET YOUR HAIR STYLED OFTEN THIS CAN HELP FEEL MORE CONFIDENT ON THE DAY.

WHAT HAPPENS AT MY TRIAL?

ALLOW APPROX 2 HOURS FOR A HAIR AND MAKEUP TRIAL.

WE DISCUSS IDEAS FOR YOUR HAIR AND MAKEUP, YOUR NEEDS AND EXPECTATIONS. HAVE INSPIRATION PHOTOS READY FOR YOUR HAIR AND MAKEUP, AND SOME PHOTOS OF YOUR DRESS AND BRIDESMAID DRESSES. AFTERWARDS WE WILL TAKE PHOTOS FOR OUR REFERENCE AND TAKE NOTES OF THE PRODUCTS THAT WERE USED AND YOUR LIKES/DISLIKES/ANY ADJUSTMENTS THAT WERE MADE.

HOW DO I PREPARE?

PLEASE COME TO YOUR APPOINTMENT WITH CLEANSED SKIN, NO MAKEUP, AND WASH & BLOW-DRY YOUR HAIR SMOOTH 24 HOURS BEFOREHAND (2 SHAMPOOS AND CONDITION MID-LENGTHS TO ENDS). WE CAN CATER FOR 2-3 GUESTS RUNNING OUR SPACE SO FEEL FREE TO BRING SOMEONE ALONG IF IT HELPS YOU WITH THE PROCESS.

WHAT EXTENSIONS DO YOU RECOMMEND?

WE RECOMMEND HAIR EXTENSIONS FOR ALL WAVES AND PONIES AND SOME UP STYLES IF VOLUME IS REQUIRED. WE HIGHLY RECOMMEND ZALA HAIR EXTENSIONS. THEY ARE AFFORDABLE AND OFFER A FREE SERVICE ONLINE TO HELP YOU CHOOSE YOUR PERFECT SHADE.

DISCOUNT CODE KYZOZALA FOR $20 OFF.